Shipping Guide

You are welcome to choose one of the below four couriers when you are shopping at

  • FedEx
  • DHL
  • UPS
  • EMS

We also have follow shipping services to make your shopping experience more satisfying:

  • Expedited Shipping: 3-5 business days
  • Standard Shipping: 6-8 business days *
  • Super Saver Shipping: 10-20 business days

* Note: Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America.

You can choose your preferred courier/shipping services on the Order Information page during the checkout process. Please note the shipping charges may vary in couriers and services.

At, orders are shipped with Signature Confirmation. This service provides a tracking number that will provide you with delivery information only. This can be followed from the official website of the courier or our track page. Once your order was shipped, you will receive an email with your tracking information.

The tracking number will allow you to view:

  • When the parcel has arrived at your local post office
  • If a delivery attempt was made and if a notice was left
  • When & where it was delivered
  • Who signed for it


Signature Confirmation requires that the parcel be signed for when it arrives and means it will not be left at your doorstep. This is for added security and accountability. The parcel will arrive with your regular mail. If no one is home to sign for the package a notice will be left instructing the addressee to come to the post office to claim it. Unclaimed parcels will be held by the courier until they are returned to sender.